First of all, Boo.com wanted to become the leader in online global sports clothes. This is why they decided to launch the website both in Europe & America. That was their first mistake. They invested too much money instead of waiting for the sales to generate revenues and then develop on other markets.Second, Boo.com did not take care of the environmental analysis. They neglected the analysis of the technological environment. Indeed they didn’t consider the fact that in the late 90’s, not everybody had broadband and most people were still using dial-ups. Moreover, people always had to download softwares to view web pages.Third, the company assumed that clothing has more standardized sizes with less need for a precise fit than designer clothing. But they omitted the fact that online clothes and trainers have a higher rate of return and their target (young, fashion counscious, 18-24yo) is not associated with the mail market.Boo.com also underestimated the cost of implementing the technology because it needed to fit with the stock control and distribution process.