1.15 Reservation Systems
The Hotel-appointed Group Sales Agents are Utell International (Worldwide) and Delton Global
Reservations Ltd. (Asia / Pacific).
Utell Reservation System
1. All reservations will be faxed / telexed to our Hotel. Utell will confirm the reservation based on
the room availability provided by the Hotel.
2. The Reservation Supervisor will update room availability through fax on the close off periods.
3. For bookings placed on behalf of Travel Agents, an "overriding” commission of 7% of the tariff
rates will be rebated to the Travel Agent by Utell.
4. Utell will notify BWI of each booking and it will appear on the monthly statement.
5. For bookings placed directly by Utell International from a non-commission source, a commission
of 12% off the tariff rates will be rebated to Utell by the Hotel.
6. Utell will notify BWI of each booking and it will appear on the monthly statement
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