• As an intermediary to coordinate between team Technical support (FST) with staff in the program / project.
• Preparation and planning with in terms Information technology and services for all programs / projects in these regions.
• Management Support and consulting team to provide advices and solve associated problems with IT in terms HW & SW and using devices network infrastructure so that all computers are working effectively and maximum benefit the organization.
• Training Using Computer / Program or other applications / including use networking system.
• Update technology or New knowledge information and recommendations to system develop for the organization and including more work are assigned from superiors
• As an intermediary to coordinate STEP Technical in Thailand between team
technical support – FST (Thailand) and GCIT & Service Support STEP
• ITS Project Coordinator plays a critical and visible role in planning, organizing,
and directing the design, development and implementation of IT projects for the organization Understanding of the complete suite of IT solutions and must be able
to work cross-functionally with many departments. Must understand the importance
of delivering projects right on the schedule and within the budget regardless of the project constraints. A master at managing scope creep, managing conflict, resolving problems, and negotiating change requests, must also have the ability to deal with abstract concepts and simplify the complexity. In addition, must be capable of evaluating all work in progress including work quality and methodologies.
• Draft policies and standards for Information Technology and Support & Service and Continually improving quality by the introduction of SLA
• Supporting Business development teams in defining IS solutions to meet customer requirements
• Review specified changes that they comply with the application architecture, standards and conventions
• Provide regular status reports and participate in group analysis sessions and team meetings.
• Contributing to disaster recovery plans if appropriate
• Perform analysis of workload from time to time ensuring the focus of effort yields
the greatest benefit.
• Manage and maintain information system, computer devices and relevant equipments including information technology infrastructure of the organization to meet the desired standard
o Inventory & asset control for all systems (LAN, WAN, PC, Server)
o Provide recommendations for consideration of the purchase of hardware
and related devices to be used in the organization appropriately
o Manage the maintenance of computers under the responsibility
o Plan the itinerary details and follow–up services
o Update technology and new information related to the system and provide recommendations and suggestions to develop IT system of the organization.
o Support the strategy and standard for development and implementation of the own application system
o Develop the database on Lotus Notes (Lotus Notes is Mail Groupware)
o Assistant and advices in the development web site of the organization