1. Superior Guest Service & Teamwork
2. People Performance Management System (See last link)
3. Coaching, Communication and Accountability
4. Service Recovery - Turn Complaints into Cash
5. Be an Expert Dining Room Manager
6. Interviewing Skills & Hiring for the Long Run
7. Communication Skills that Get Results
8. Train-the-Trainer & Mentoring for Success
9. Build a Thriving Culture that Drives Staff Performance
10. Be a People Management Pro-(Combines seminars 2 & 3)
People Performance Management System-(See seminar 2)