It has led the insurer to assert before the Commission that a claimant cannot appeal a
failure to make what SGI characterizes as an ex gratia payment, or termination of an ex
gratia payment, because there is no “decision”. This has led to a further assertion by the
insurer that the Commission has no jurisdiction to appeal “actions taken” by SGI, despite
the basic grant of authority to the Commission to review “decisions made or actions taken”
by SGI.