Design-Reality Gap Changes During Implementation
During implementation, the new technology was introduced. In some ways, this helped narrow the design-reality gap on that dimension. In other ways, though, the gap increased because PCs were typically allocated in individual ministries on the basis of status rather than relation to the information system - they were put in the offices of senior staff rather than in places accessible by operational staff involved with the personnel information system. So most records management staff who were to undertake data input/update had no PCs; while more senior staff who had the PCs had no personnel data role. Overall, only limited progress was made in closing the gap between technology design and technology reality; bringing it down to around 6.
In a similar manner, the five-day training workshops helped deliver some skills to some staff but many staff put onto the workshops lacked the basic IT skills that were a workshop pre-requisite and/or found the training not relevant to the specifics of their personnel work. They gained little or nothing from their training. In all, the design-reality gap could be estimated to fall to about 6, taking the overall gap total to around 42
Design-Reality Gap Changes During Implementation
During implementation, the new technology was introduced. In some ways, this helped narrow the design-reality gap on that dimension. In other ways, though, the gap increased because PCs were typically allocated in individual ministries on the basis of status rather than relation to the information system - they were put in the offices of senior staff rather than in places accessible by operational staff involved with the personnel information system. So most records management staff who were to undertake data input/update had no PCs; while more senior staff who had the PCs had no personnel data role. Overall, only limited progress was made in closing the gap between technology design and technology reality; bringing it down to around 6.
In a similar manner, the five-day training workshops helped deliver some skills to some staff but many staff put onto the workshops lacked the basic IT skills that were a workshop pre-requisite and/or found the training not relevant to the specifics of their personnel work. They gained little or nothing from their training. In all, the design-reality gap could be estimated to fall to about 6, taking the overall gap total to around 42
การแปล กรุณารอสักครู่..
