Step 3: Propose action in a way they can accept
Now that you know what you want and what they want, you can find the common ground. And there is always some common ground.
Speak to their needs first.
Always turn the conversation back to what they want, their experiences, and their reactions.
Be fair and reasonable. Don’t propose something that insults them.
Remember, the point is to achieve your goals, not prevent others from achieving theirs.