The customer feels pampered when you take time to
describe products and offer alternatives.
Your manager will like it when you sell extras as it raises the average check. By raising the spending, there is a
direct benefit to you as in some restaurants customers
tip about 10% of the total bill. Therefore the higher the total bill, the higher the tip.
You have the satisfaction of knowing that you have given that little extra (without being pushy) to keep your customer satisfied and coming back as a regular;
By recommending certain dishes, you may be helping the
chef use up ingredients that otherwise might be wasted
and this will result in loss of revenue and consequently profits. It is from those profits you get your wages.