At Rockin’ Jump, we take our customer service seriously. Our entire team is focused on ensuring that our mantra of Safe. Clean. Fun. ™ is made possible at all times. We encourage our guests to provide their feedback to our managers. Your comments and ideas enable us to continually improve the Rockin’ Jump experience for everyone.
Jump Patrol ™ – this is our human safety monitor team. Every jumping arena at Rockin’ Jump is monitored by a member of our Rockin’ Jump Patrol ™ staff. That means that on average, there are at least 4 monitors on watch at all times. While that may not inherently sound like fun, “fun” is actually their primary purpose. Our Rockin’ Jump Patrol ™ are not there to keep you from having a good time (we’re especially talking to our young fans). Instead, their objective is to ensure you have a great time, while not hurting yourself or anyone around you. So, when they call you out, please be sure to listen to them, because it’s quite likely you didn’t remember one of our safety rules and the people around you may not be having as much fun as possible.
We have multiple private and semi-private party areas, perfect for birthday parties, family gatherings and special events. In fact, parties and special group events are one of the biggest reasons people come to Rockin’ Jump.
We have created individual zones within each Rockin’ Jump park where people of all skill levels can have fun. If you have always dreamed of being able to do a slam dunk (we’re talking to the more vertically challenged of those among us), then check out our basketball arena. If you have recently reminisced about your grade school battle ball/dodge ball days, look no further than our Rockin’ Dodge Ball arena. Need to work on that back flip? Then stretch out in our open jump arena. Or freestyle jump into our unique foam cube pit.
Most Rockin’ Jump locations have a gourmet café. These Rockin’ Cafés provide a great combination of comfort and healthy foods and refreshments. They can also cater your parties here at Rockin’ Jump, or at home.
We offer a variety of special programs for parents and tots, teens and tweens, people who want to get a great work out, and much more. Check out all of our options via the Reservations tab on each of our park’s home page.