We have a big quality issue for our new tape pack project where the samples submitted using
our on hand Japan SSV Tape Pack : 251-2236-00 Material lot : 150211 was found to ne leaked and
the leak location was on the 5mm side (ZACROS’s seal side) – the leak was in the corner, not on
the paper strip.
The leaked sample was subject to Environmental Conditioning followed ASTM D4332-14 and the
Failed sample came from Freezing temperature of (-18C for 72hours).
We need every tests data/result from ZACROS related to the above code/lot and we need ZACROS
To reply by tonight as we are having a video conference on tomorrow morning with the Customer:
1. To check if there are any discrepancies in the production of this affected material lot?
2. to request for a comparison of this material lot’s sealing parameters against that
used on Smiths Tape Pack (261-0203-00).
3. Inspection process methods, statistical relevant sample sizes, and test data for;
a. Tape Pack Supplier Testing & data for sealing / packaging integrity (in process data, and final release testing data).
i. Including all machine set-up process sheets /checklist & calibration data.
b. What non-conforming manufacturing processes can be found or contributed to this Dye Penetrate failure at or by the Tape Pack supplier
Our goal is to understand what manufacturing process(es) contributed to this Dye Penetrate failure