• Responsible to process reservation by phone, facsimile and e-mail
• Cooperate with Sale Department and Front Office to make booking
• Follow up payment with company and agent
• Inform about hotel facilities
• Recheck arrival booking on next day to do complete, look over in document and system to coincident
• Follow up corresponds by phone, facsimile and e-mail for some booking need to cancel or postpone period
• Responsible to reserve a limousine for guest
• Summarize and make daily report and cancellation report