Hi Air,
Sorry to heard for below issue, in order to follow up with related parties, please kindly provide below info with thanks :-
1. Actual received qty details (included no of ctns) for all 9 items under same shipment
2. What’s the condition for outer cartons when received ? Any damaged / transformed carton was found ?
3. The record / signed receipt for mentioned cargoes when delivered from forwarder (as LCL shipment under this PO)