Accomodation more according with a hostel with very basic furniture in the room. Shared bathrooms in our building were all out of service, to go to the toilet we had to go down 2 floors, change to the adjacent building also property of the Hotel and go up another 2 floors. Shared bathroom definitely needs renovation. We had no towels in the room on the night of arrival and had to ask for them. The guy at the reception said we had to wait until the next morning, when the housekeeping would be there... Don´t they have towels close to the reception just in case? ... That looks like normal to me. In any case he did not tried to be very helpful. The next morning the woman at reception was contrarily nice and helpful and called the housekeeping to request them to provide us immediately two towels in the room. They did it in a couple of minutes.