Dear Valued Customer
I am so sorry to hear that you still not receive order. I have checked status of your item already on website THAILAND.
I would like to explain you rst about status of shipment. Sometime delivery status can be delay because of many factors such as customs, climate, long holiday etc.
Refund Successful
You have refunded the buyer EUR 33.00.
Pending Refunds
You have pending refunds of EUR 33.00 on this order. Cancel all pending refunds.