The most important thing to remember when working out your strategy is to focus on your target audience. How will they benefit from the product or service that you’re offering?
Drone on about the features of your product or service and they’ll soon lose interest. But tell them how good it will make them feel and they’ll want to know more.
An example I often refer to when explaining this concept is selling plane tickets. People don’t care about the features of the plane they’ll be travelling on. They’re sold by the lure of a holiday of a lifetime or of being reunited with friends and family.
So the best agencies will not only take the time to understand what your business does, but will think about your product or service from the point of view of your target audience. What’s the benefit for them? That’s what you should be selling if you want a memorable campaign.