The first thing you need to do is to step back for a minute and ask yourself 3 questions:
1. What is it that is creating anxiety for me in this situation? Identify the exact source within yourself and let that go for a few moments.
2. What is it that I want – what do I want for me, for my customer, and for my team?
3. What action can I take that will acknowledge what’s going on right now and move us toward a positive outcome for all concerned?
This may not come easy at first but practice these 3 questions until you master them. As an executive and business coach serving business owners in Sugar Land, Katy, and the Houston area, I help my clients grow in these skills so they can become exceptional leaders.