ESTABLISHING OBJECTIVES Sales promotion objectives derive from broader communication
objectives, which derive from more basic marketing objectives for the product. For consumers,
objectives include encouraging purchase of larger-sized units, building trial among nonusers, and
attracting switchers away from competitors’ brands. Ideally, promotions with consumers would have
short-run sales impact as well as long-run brand equity effects.58 For retailers, objectives include
persuading retailers to carry new items and higher levels of inventory, encouraging off-season buying,
encouraging stocking of related items, offsetting competitive promotions, building brand loyalty, and
gaining entry into new retail outlets. For the sales force, objectives include encouraging support of a
new product or model, encouraging more prospecting, and stimulating off-season sales.
ESTABLISHING OBJECTIVES Sales promotion objectives derive from broader communication
objectives, which derive from more basic marketing objectives for the product. For consumers,
objectives include encouraging purchase of larger-sized units, building trial among nonusers, and
attracting switchers away from competitors’ brands. Ideally, promotions with consumers would have
short-run sales impact as well as long-run brand equity effects.58 For retailers, objectives include
persuading retailers to carry new items and higher levels of inventory, encouraging off-season buying,
encouraging stocking of related items, offsetting competitive promotions, building brand loyalty, and
gaining entry into new retail outlets. For the sales force, objectives include encouraging support of a
new product or model, encouraging more prospecting, and stimulating off-season sales.
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