Qualitative research exploring patients’ responses to various models of MDR-TB treatment is lacking, and thus our study provides an insight into a patient-centred approach to assessing this model of treatment and care. In qualitative research examining the DOTS approach for DS-TB, support and treatment delivery that were patient-centred, rather than enforced via inspectorial observation, resulted in higher treatment uptake and adherence [24] as did the addition of social and psychological support [23]. Other research has highlighted the need for treatment that goes beyond provision of anti-TB drugs to include care and support delivered via ground-up models [25] and a focus on patient contacts as well as patients themselves [26]. These findings are in line with Component 5 of the Stop TB Strategy, outlining the need for patient and community involvement in TB care to achieve sustainable and effective TB initiatives [18].