Periodically summarize each dimension of the incongruity. Variations of basic confrontation include "On the one hand...but on the other hand...." "you say.....but you do...." " i see.....at one time, and at another time I see ....." and "Your words say....but your action say....." Follow with a check-out, "How dose that sound to you?" When incongruities are pointed out, the client is confronted with facts.