Cultural differences lead to misunderstanding , lack of respect and conflicts. In airline, we will meet with a many kind of passenger during service. So it is necessary to study other cultures in order to minimize differences and avoid coflicts.
When we know about other societies and understand their cultures, there is likelyhood to minimize the conflicts and maximise cooperation.
The conflicts most of the times stem from misunderstanding of others' behaviours and even speech which are resulted from different cultures. Being informed about others' cultures allows good understanding and consequently strengthens relations between nations. It also helps maintaining peace and love between states regardless of their origins, religions and languages. By studying others' culture we will certainly respect them and work together with them for the benefits of all.