Finally, Mr. Carr proposes three ‘new rules’ for the management of IT: First of all, spend less.
Studies are referenced that show that the companies with the biggest IT investments “rarely post the best financial results.” Second, follow—don’t lead. “The longer you wait to make an IT purchase, the more you’ll get for your money.” Third, Focus on vulnerabilities, not opportunities. Prepare for IT vulnerabilities by planning for “technical glitches, outages, and security breaches.”