The container under our order ID 15063 arrived safely at our warehouse on 14/Nov. Boxes of most of the products are the NEW design you recently informed us, though we didn’t expect it and we didn’t inform customers yet. Now, we have to quickly inform customers of the change. Please let us know if the container which just left is with new design boxes for all.
The new design box does not have product name printed on it, hence, please pay more attention to the label. Wrong label can cause us a problem if customs officer check the content inside the container. They sometimes do this random check. When the label mentions one thing and the product inside the box is another thing, they can penalise us with wrong declaration, whether it’s intentionally or not.
Trust everything at your side will be under control soonest :)