Dear Ms Cheewarat
Please refer to item number, CQ106000050SG.
Destination Post had confirmed that item has been received and currently detained by destination customs.
We would like to share with you that our postal agencies, both the origin and destination countries have no jurisdiction over items that are held by the customs.
Please inform addressee to liaise with customs directly.
Should you need further assistance, please email to us using a new email as we have closed this case at our end.
Thank you and have a nice day.