“The biggest productivity drains are panic fire drills for products/situations
that never actually emerge, duplication of assignments to multiple
people, and turf-protection restrictions on going directly to the
person with the answer.”
“One of the greatest inhibitors of true productivity is the sacred-cow
or emperor’s-new-clothes syndrome. Both cause tremendous expense
of energy in areas of little opportunity and can create frustration
among the working level of the organization.”
“Elements that should also be included to increase productivity are
customer focus, process improvement, and professional development.”
“Absence of clear direction and real delegation combine with too
much communication to frustrate productivity. E-mail is, in general,
used very badly. ‘Think before you type,’ file as a draft, reread two