This is useful to marketers as they can manipulate branding and IMC to increase the likelihood of developing congruence and a relationship between the generation Y consumer and the brand (Keller, 1993). In addition, these marketing tools ca be used to encourage an emotional response and attachment to the brand, and to influence the perceptions the consumer has of the brand, both of which are important for congruency and a relationship, thus leading to development of brand loyalty (Syrett and Lammiman,2004). The model outlines the theoretical propositions of how brand loyalty may be developed in generation Y consumers. Section four examines the implications for theory building. Section five covers the implications for marketers. Section six provides some practical recommendations for marketers for targeting generation Y. Then, the limitations of this study and summary of the key aims and contributions of this paper are discussed, followed by the directions for future research.