DuPont DuPont commissioned marketing studies to uncover personal pillow
behavior for its Dacron Polyester unit, which supplies filling to pillow makers and
sells its own Comforel brand. One challenge is that people don’t give up their old pillows:
37 percent of one sample described their relationship with their pillow as being like that of
“an old married couple,” and an additional 13 percent said their pillow was like a “childhood
friend.” Respondents fell into distinct groups in terms of pillow behavior: stackers (23 percent),
plumpers (20 percent), rollers or folders (16 percent), cuddlers (16 percent), and smashers, who pound
their pillows into a more comfy shape (10 percent).Women were more likely to plump, men to fold. The
prevalence of stackers led the company to sell more pillows packaged as pairs, as well as to market
different levels of softness or firmness.