My order was cancelled without seeking my agreement prior to the action. I've lost my 15% voucher discount for nothing. Further more, I've paid the bill and have to wait for the refund in another cycle bill. I recommend you should consult with your customer for such cases before proceeding the cancellation. In this case, you should return my 15% discount to be used for next purchase or reordering the item. Thanks for improving services in the future.