I got feedback from Receiving team that our engineer has received cargo from UPS Small parcel through PRB Lobby.
May I have you investigate with relate person why we accept owner receive any cargo at the lobby for as I know shipment
can be received at Receiving dock only.
Dear K.Sontaya ka
Site Services would verify this incident with our contract reception this afternoon. She had processed with UPS which be dropping at Lobby as practice :
1. Identify personal name, Reception will call to this employee to get it.
2. Identify company HGST, Reception will suggest UPS to pass it to receiving dock.
For this case, it would be identified personal name as PORNSAWAN KLONGDEE who is procurement team and our receptionist can’t know which is related company. Then she would process as above practice.
Could you please remind to user in proper practice for identifying or Give any comment more the best practice for our receptionist proceeding nakha.
Just my idea, since our company have many engineer & procurement that could hardly to inform all of them
also it not easy for receptionist to define which one is company belonging or personal. Is it possible to have Receptionist
suggest UPS Express’s truck driver deliver all parcel (except document) to Receiving dock only ? Please comment.