8. Inform the convention official upon request as to suitable shipping facilities in and out of the city, and as to any procedures which will expedite the handling of shipments.
9. Inform the convention official, and the convention bureau representative when apropriate, as to how exhibit material shipents should be addressed to avoid loss or delay in delivery to the exhibitor when the shipment is sent direct to the hotel.
10. Inform the convention official as to the name of the hotel staff member to contact to obtain information concerning the receipt of shipments within the hotel and for assistance in tracing lost shipments.
11. Inform the convention official, and the convention bureau representative when appropriate, as to how exhibit material shipments arriving in advance will be handled and as to any charges involved.
12. Inform the convention official as to the extent to which the hotel is prepared to assist in the handling of outgoing exhibit material shipments, and any charges involved.