Ok so i called , they open an investigation , because i haven't received the package, they said it was their mistake, they marked it as delivered but later they update the tracking because they didn't deliver, they will call me in the next 3 days , they are not sure if it still at the post office in Florida or if they send it back, unfortunately this is out of my hands, you know i always ship the same day if possible and so far we never had a problem before in all this time you been buying from me, we are close to christmas and post office have a lot of delays, but don't worry we will fix this problem. Do you want me to contact Alicia? if you want i can call her and explain her the situation , so she is not worry. I wont say is from eBay i can just tell her im the one that ships the package for you. Im sorry this is happening and i hope we can fix it soon. please let me know what you like to do, thank you!"
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