a. We are returning the damaged items to you today by parcel post. Please send us replacements or refund.
b. You must correct your mistake as soon as possible.
c. You have to send someone to collect the damaged items and refund our money no later than 23 January.
d. The mistake should be corrected by the end of this month.
e. We would appreciate if you could deliver the missing clock by 25 January or refund our money