A word repeated in Taylor’s book is “disenchantment,” derived from Max Weber, who saw Enlightenment reason turning into modern rationalization as intelligence is used not to get to the bottom of things but to organize life from the top down, through structures of hierarchy, specialization, regulation and control. Taylor agrees that this “disenchantment of the world” leaves us with a universe that is dull, routine, flat, driven by rules rather than thoughts, a process that culminates in bureaucracy run by “specialists without spirit, hedonists without heart” — what Weber called the “iron cage” of modern life.