Heavy Time Consumption
Centralized decisions and actions can be more time-consuming than for a decentralized approach because of : the traditional time it takes for information to flow up the organization as an input to centralized decisions; the traditional time it takes to collate information from a variety of different decentralized locations as an input to centralized decisions; and the traditional time it takes for implementation information to flow down the organization. The results can be inordinate delays in the process of systems development, as seen in practice with large-scale centralized aviation systems in the US public sector and social security systems in the UK public sector.
Limited Ability to Meet User Needs
Centralized approaches necessarily mean that priority goes to those e-government systems which are seen as important by some select and centralized staff group. The priorities of the periphery – both individuals and individual work units inside government, as well as clients outside government – may not be addressed.