Dear Customer,
As per your Return Request for the item,
Please read and understand about our Return policy :
- Returns are accepted within 10-30 days from receiving date in the original packaging.The items must be original factory sealed ,The items was Open,Used cannot be returned unless defective ,Buyer pays for the return shipping,
***Refund only Product cost (Product Not Open packaging) Restore Fee is 10-50% vary Product, Refund process will be complete When the item arrival to our company in original condition(refund preriod time 2-5 Business days after received item)
For more information Please visit amazon Help & Customer Service
http://www.amazon.com/gp/aag/details/ref=olp_merch_return_1?ie=UTF8&asin=B007Y784EQ&seller=A3OIYLBN56UX93&sshmPath=returns#aag_returns
For your reason you can return item if you don't use and open its. Do you open and use the item?Please you sent image of product condition to us for evaluate first,
We are respect your decision, Please respect our policy too.
Thank you For your support