Working with parents in relation to child welfare concerns is
challenging. Social workers are expected to combine working
in partnership with ensuring that the focus remains on the child’s
needs and protection. To date, most research in this area has relied
on retrospective accounts from parents or workers. The current
study explored the responses of 40 social workers to nine vignettes,
six of which were textual prompts based on the Helpful Responses
Questionnaire (Miller et al., 1991), and three further verbal prompts
designed to reflect typical resistance comments found in working with
parental alcohol misuse. Responses were taped and rated. Overall,
social workers tended to use a very confrontational and at times
aggressive communication style. This was so consistently observed
that it is likely to be a systemic issue. In conclusion, it is argued that at
the levels of research, theory and official guidance, insufficient attention
has been give to the micro-skills involved in safeguarding children and
that this is an urgent priority for further work. Copyright © 2008 John
Wiley & Sons,
Working with parents in relation to child welfare concerns ischallenging. Social workers are expected to combine workingin partnership with ensuring that the focus remains on the child’sneeds and protection. To date, most research in this area has reliedon retrospective accounts from parents or workers. The currentstudy explored the responses of 40 social workers to nine vignettes,six of which were textual prompts based on the Helpful ResponsesQuestionnaire (Miller et al., 1991), and three further verbal promptsdesigned to reflect typical resistance comments found in working withparental alcohol misuse. Responses were taped and rated. Overall,social workers tended to use a very confrontational and at timesaggressive communication style. This was so consistently observedthat it is likely to be a systemic issue. In conclusion, it is argued that atthe levels of research, theory and official guidance, insufficient attentionhas been give to the micro-skills involved in safeguarding children andthat this is an urgent priority for further work. Copyright © 2008 JohnWiley & Sons,
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