Application
Although the Theory X management style is widely accepted as inferior to others, it has its place in large-scale production operation and unskilled production line work. Many of the principles of Theory Y are widely adopted by types of organization that value and encourage participation. Theory Y-style management is suited to knowledge work and professional services. Professional service organizations naturally evolve Theory Y-type practices by the nature of their work; Even highly structured knowledge work, such as call center operations, can benefit from its principles to encourage knowledge sharing and continuous improvement.