You have already opened a dispute.
If the seller does not respond by 3 calendar days 19 hour 38 minute 55 second , the dispute will be closed in your proposal.
You can continue negotiating a solution with the seller until the deadline arrives.
Please note that we will only consider the evidence submitted in the dispute details page after opening the dispute. We will not consider additional information (such as message history with the seller, etc.) If you need to use message history as evidence, please submit it in the dispute page in the form of attachments.
Learn more about our dispute policies