(Our pet relocation counselor) made me feel comfortable that the company wasn't just in it to turn a profit, but to provide care to our pet during a stressful time. We had an international move, and I had no control over who had access to my cat or the treatment he would receive for over 36 hours. I felt informed, relaxed, and confident after speaking with (our counselor). Ajax stayed in the nicest boarding facility in Sydney, he traveled in a new and spacious crate, he was given the food I provided for him, and all of his shots and paperwork were up to date and exactly what was needed. He arrived to us in New York confused, but happy and healthy and that's all I needed!"