All good performance starts with clear goals. Clarifying goals involves making sure that people understand two things: first, what they ore are being asked to do—their areas of accountability—and second, what good performance looks like—the performance standards by which they will be evaluated.
Yet few managers invest the time necessary to connect the dots between an individual’s work and the overall goals of the team or department. As a result, countless hours of effort are spent reviewing tasks and redoing work.
In this webinar, performance expert and Senior Consulting Partner John Hester will show you how to avoid the common managerial pitfalls that drain team performance, create accountability issues, and lead