Responsibilities
The nature of the training and development role is industry-specific, with the level of responsibility and variety of activities dependent on the type and size of organisation. However, activities are likely to include some or all of the following:
identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;
designing and expanding training and development programmes based on the needs of the organisation and the individual;
working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level;
considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programme is becoming increasingly important;
developing effective induction programmes;
conducting appraisals;
devising individual learning plans;
producing training materials for in-house courses;
managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation;
monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
ensuring that statutory training requirements are met;
evaluating training and development programmes;
amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups;
keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages;
researching new technologies and methodologies in workplace learning and presenting this research.