One out of the three pairs did not encounter any such problems, being able to carry out the tasks much more easily. However, even in this pair, the students were so absorbed in the screen that they did not take all the notes they were supposed to, even though I kept asking them to do so while monitoring the activity.
One pair also had ‘navigation’ problems. This is something I had not anticipated and is mentioned by Singhal (1997).Searching the web requires logic skills, scanning and evaluative judgement on the part of learner, and these are skills that need to be developed in most learners. As a result, this pair needed a lot of guidance during the activity.