Thank you for working with Booking.com.
We recently spoke with Treechada Kumban from reservation department regarding reservation 587740669 for Mr Richard Hromec. We understand that you're unable to honor reservation 587740669 as booked, but have offered to relocate the guest to another property.
Please provide the following details of the alternative:
• Name of alternative property:
• Address of alternative property:
• Phone number at alternative property:
• Room type found:
• Any extra costs that the guest will need to pay on arrival:
If you are not able to relocate the guest, Booking.com will be happy to assist and find an alternative as similar to your property as possible.
Please keep in mind that any additional costs incurred as a result of this relocation may be invoiced to your property. We always do our best to find accommodations within the same price range.
We look forward to hearing from you within the next 24 hours. Please feel free to contact us if you have any questions or concerns regarding this matter.