“I found the link to performance ratings and results is missing in my
company. People do not get rated on results but how well they work
with other managers. Most managers do not receive objectives, so
obtaining results becomes difficult.”
“Expectations far exceed reality, and no one wants to listen. Of good,
fast, and cheap, the last two take priority, and the criticisms begin when
it doesn’t turn out well.”
“The underlying theme today is metrics; if you can’t measure it, you’re
not considering how a property is affecting your business. If you can’t
explain how your decisions/actions/projects are affecting the business
(both positive and negative), then you aren’t being an effective
manager.”
“Championing and rewarding results comes naturally in our organization.
What we lack is bringing accountability and consequence to those
not delivering results.”
“In our organization the requirement, from my perspective as CEO, is
to get more demanding and to put in place the capability to do that by
providing feedback to managers on what is expected and how they
need to drive the agenda. Real cultural change.”
“IT projects and activities are hard to define in bottom-line terms on
a monthly or quarterly basis, which frustrates management, who feel
that they are ‘just spending money’ with no ‘money’ results.”
“The current climate of business seems to be movement over real
motion, chaos over correctness, and ranting over rigorous thinking.
I’ve been with three firms as a senior executive, and all three (including
two that were Fortune 200) behave this way today.”