If observers are present during the visit, LRQA will ensure that their role within the visit is clearly communicated and that they shall not influence or interfere in the audit process or outcome of the audit.
5 Confidentiality
5.1 LRQA, its officers, employees and agents agree to maintain as confidential and will not use of disclose to any third party information obtained from the Client in connection with the Services without the Client’s consent, except as necessary for delivery of the Services in accordance with the terms of the Agreement.