EIS development knowledge
EIS is a relatively new information technology for Thailand. Few IS professionals
understand the concept and there is a lack of experience in developing such systems.
Most senior management lack IT knowledge and are not as aware of EIS as their Western
counterparts. The EIS team of the Transportation Company addressed executive EIS
knowledge by asking vendors to demonstrate a prototype of a mini-specification and
informed the executives that their system could look similar to this prototype. This gave
the executives a clear idea of the potential of EIS.
Many Thai IS professionals are also unaware of EIS theory and practice, especially
client focused evolutionary development. Bank A and the Energy Company used
traditional large-scale methods of IS development. However, in the Transportation
Company the EIS developers understood that EIS is an evolutionary system and they
improved their knowledge about EIS by studying international research. Additionally, the
Transportation Company allowed the team to consult an international expert who had
experience in developing EIS in the same industry.