educational institutions have a diverse user base where both employees (faculty and staff) and customers (students) make substantial use of the entity's user applications. Thus, educational institutions must address the complex set of information security challenges that arise when access to the corporate network is provided to non-employees. Moreover,
one set of employees (faculty) represent a particularly interesting user group because of their high degree of
autonomy and independence (Hawkey et al., 2008; Schaffhauser, 2010). Third, educational institutionsmust
comply with a number of different regulatory requirements. All are subject to the privacy-related issues
delineated in the Family Educational Rights and Privacy Act (FERPA).