A reservation is waitlisted when the requested
category of room is not available for the requested
dates. The waitlisted reservation is confirmed when
the hotel receives a cancellation request for a room
of the same category. This way the hotel ensures
that its rooms will not remain vacant in case of
cancellation. The hotel does not guarantee a room
for waitlisted reservations; it is understood that the
hotel the guest will be assigned a room only in the
case of a cancellation or no show.