Abstract This article departs from Mintzberg’s framework in which five different organisational
configurations are defined. The purpose of the study has been to identify and describe the
differences between organisations of different configurations to determine the way that quality
management is used and the effects that are produced. The research population comprised the
Design/methodology/approach – Objectives were achieved through a thorough study on the
IWW, agent technology, and the ways of applying them for mobile real-time coordination in supply
processes. As a method to conduct the research, first, the paper made out what the IWW services are
and how one may develop them. Since mobile real-time coordination is an absolutely innovative
concept, the study prepared a comprehensive understanding of it and then, a practical framework was
sketched and explained to implement the suggested system. The approach to this topic was a realistic
one and an attempt was made to include all the prerequisites and details for the intended system.