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If you can't sign in, please select the issue that applies to you below. This troubleshooter will guide you through 2-5 questions, depending on the options you select.
Please select your issue:I'm having trouble with 2-step verification
Are you experiencing any of these issues?
Can’t sign in to device or application (for example, Outlook or Android phone)
I’m not receiving a code via text message or phone call
Codes from Google Authenticator not working
Text or voice codes not working
App passwords not working
I lost or don’t have access to my phone
I’m having a different issue