The purpose of this qualitative study is to understand generational communication of American and Chinese groups in a large Eastern private university. By using in-depth interviews as the method of the phenomenological inquiry, this study helps to understand the role of generational stereotypes in communication disconnect between participants from Generation X/Y and Baby Boomers of these two ethnic groups.
Because the United States and China are two of the largest economic leaders in the world, while having very different cultures and traditions, the comparison from the results of the studies with two ethnic groups can bring broader, multicultural significance into this research and offer valuable insight to the knowledge of management of multigenerational work force in both countries.